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30

Hyprop Investments Limited

Integrated annual report and consolidated financial statements

2017

Business

model

Inputs

Outputs

Outcomes

Business activities

Product and services delivered

Sustainable value creation from business

activities

Financial capital

Responsibility: Income growth and capital appreciation

Financing activities

Invest capital received from

equity investors

Obtain capital from debt

funders

Reinvest capital received from

disposals

Total investment returns to investors

Sustainable dividend growth over the

long term

Distribution growth up 12,1%

Increase in NAV of 5,6%

Loan to value of 28,9%

R696 million equity raised

Disposal of non-core properties for

R867 million

Manufactured capital

Responsibility: To ensure manufactured capital generates capital appreciation and income growth

Own and invest

Own high-quality, dominant

shopping centres in large

metropolitan areas

Seek expansion and

redevelopment opportunities

Pursue appropriate yield-

enhancing acquisitions

Effective capital and debt

management

Ownership of quality shopping centres

providing sustainable income

Reinvest through developments and

refurbishments

Geographic diversification in other

markets

Leverage our industry relationships to

secure off-market transactions

Utilise strong balance sheet to negotiate

favourable financing terms

Acquired a 60% interest in Skopje City

Mall, Macedonia

Agreement to acquire a 60% interest

in The Mall in Sofia, Bulgaria

Developments under construction –

R178 million spent on extensions and

refurbishments

Average interest of 6,7% excluding Euro

debt

Financial covenants well within required

ratios

Intellectual capital

Responsibility: Intellectual property and corporate culture are critical to preserve, grow and retain skills

Leasing

Lease administration and

management of tenants

Manage occupancy levels

Manage tenant arrears

Manage bad debts

Above-inflation contractual rental

escalations

Optimal tenant mix to meet customer

demands

Growth in turnover densities

Strong internal team with established

relationships with tenants

Contractual rental escalations of 7,9%

Occupancy rate of 97,6%

Arrears at 0,4% of rent roll

Reduction in bad debts written off

compared to previous year

1,4% increase in trading densities

Asset management

Internal asset and property

management focusing on

value-adding opportunities

and achieving key

performance deliverables

Hands-on decentralised teams at each

shopping centre supported by specialised

and experienced executive management

Increasing property values

Cost efficiencies through:

Standardised internal processes

National service level agreements

with suppliers

Using specialists and technology for

effective utilities management

Proactive maintenance planning

Property value increased by 5,1%

Investment property (SA) cost-to-income

ratio of 33,3% (2016: 33,2%)

Exceeded budget on operating income

by 1,1%

Achieved maintenance targets

89% of procurement from companies

with a BBBEE level between 1 and 4

Investment of R44,9 million in

replacement of equipment and

technology

Information

management

Secure operating systems

Integrated electronic property

management system

Integrated electronic human resource

system

Electronic email contingency system

Back-up cloud storage facilities

Continuity in operations

Improved synergy between teams located

in multiple locations

Increased productivity

Creating value for stakeholders: inputs, outputs and outcomes defined

As an income-focused REIT, Hyprop creates value for investors and other stakeholders by owning and investing in quality shopping centres, benefiting from

active asset management based on ethical leadership and sound corporate governance principles. This results in sustainable real estate investments, which

generate long-term capital and income growth.

Material issues that could impact our ability to create value are detailed in our risk and opportunity management section on pages 32 to 35.