| TENANTS |
Key topics
- Attracting shoppers
- Increasing footcount
- Improving the quality and sustainability of shopping centres
- Reducing the cost of occupancy
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Engagements
- Marketing projects and events
- Optimise tenant mix
- R136 million spent on refurbishments, new equipment and sustainable technology
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| SHOPPERS |
Key topics
- Varied tenant mix
- Enhancing shopping experience
- Safe shopping environment
- Meaningful and authentic shopping experiences
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Engagements
- Shopper surveys
- Monitoring and adapting to global retail trends
- Creating spaces where families can spend quality time
- Hosting different events to attract shoppers with varied interests
- Multiple social touchpoints throughout the portfolio
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| EMPLOYEES |
Key topics
- Training and development
- Fair remuneration practices
- Human resource relations
- Transformation
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Engagements
- Introduced Coffee@Hyprop, a group-wide engagement platform
- Training programmes to support career goals and transformation targets
- Performance-based remuneration structure
- Employee surveys
- Wellness days
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| INVESTORS |
Key topics
- Growth in distributable income
- LTV and funding structures
- Credit rating downgrade
- Sub-Saharan Africa
- Governance
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Engagements
- Transparent, accurate, meaningful and timely information
- Investor perception poll
- One-on-one meetings
- Annual and interim results presentations
- Pre-close presentations
- Site visits
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| SUPPLIERS |
| Key topics
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Engagements
- Fair business practices and tender processes
- Efficient contract management
- Moving towards improved BEE procurement profile and supporting enterprise development initiatives
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| REGULATORS |
Key topics
- Compliance with regulations
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Engagements
- Submission of all applicable statutory reports
- Compliance with all relevant acts and regulations
- Participation in professional bodies and industry organisations
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| COMMUNITIES |
Key topics
- Hyprop Foundation
- Carbon footprint
- Alternative energy
- Resource conservation
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Engagements
- Regular foundation events and fundraising activities
- Education and community upliftment-focused projects
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