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Stakeholder

Strategic response/mitigation

Key performance indicator

Q

Providers of capital (debt and equity

investors and financial institutions)

Q

Regular review of strategy against macro-economic

environment, operating landscape, returns and risk tolerance

Q

Disposal of non-core assets

Approved investments and

disposals with long-term growth

objective

Q

Monthly monitoring of capital expenditure

Q

Detailed analysis and research prior to approval

Q

Meet pre-letting requirements

Q

Ongoing review of design and monitoring of construction by

development and centre management and the project

professional team

Q

Providers of capital (debt and equity

investors and financial institutions)

Q

Employees

Q

Suppliers

Q

Tenants

Q

Identified as a strategic imperative. Plan in place to achieve

incremental and sustainable improvements

Independent BEE rating

Q

Tenants

Q

Community

Q

Employees

Q

Suppliers

Q

Environmental, social and governance (ESG) strategy document

serves to provides context and guidelines for implementation

Improved energy efficiency

Q

Mall customers

Q

Tenants

Q

Municipal authorities

Q

Numerous projects under way to reduce consumption

Cost of occupancy – electricity

consumption

Q

Successful objection to incorrect valuations

Q

1 500kWp, solar photovoltaic plant at Clearwater Mall

Q

Introducing smart metering

Q

Energy-saving and similar initiatives

Q

Tenants

Q

Mall customers

Q

Providers of capital (debt and equity

investors, financial institutions)

Q

Numerous projects under way to reduce consumption

Q

Tenants guided by tenant criteria document, with guidelines on

reducing electricity consumption

Q

Introducing smart metering

Cost of occupancy – water, rates

and electricity consumption

Q

Tenants

Q

Providers of capital (debt and equity

investors and financial institutions)

Q

Mall customers

Q

Working closely with professional consultants to optimise local

authority approval processes and to minimise negative impact

of billing errors

Town council approvals received,

utilities recovered

Q

Mall customers

Q

Tenants

Q

Community

Q

Improve quality of service provider and security equipment

Q

Better engagement between shopping centre staff, service

provider, community and local police

Improvement in crime statistics

at shopping malls

Q

Tenants

Q

Mall customers

Q

Providers of capital (debt and equity

investors, financial institutions)

Q

Matching debt with income (USD)

Q

Consider hedging exposure in terms of material dividends

received

Size of dividend (current

percentage of income)

Q

Tenants

Q

Mall customers

Q

Providers of capital (debt and equity

investors, financial institutions)

Q

Hyprop malls are well established, in dominant locations and

often attract flagship stores

Q

Strong lease agreements with financially sound tenants (most

tenants are reputable national companies with strong balance

sheets and proven business models)

Arrears, trading densities, rent

affordability

31

Hyprop Investments Limited

Integrated Report 2015